IT Services for NJ/NY Metro Area Businesses

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Get Support in 5 Minutes or Less – Powered by Our Chibi App! At Chibitek, speed isn’t just a promise — it’s part of our DNA. Thanks to our Chibi App, which integrates directly with Slack or Microsoft Teams, our clients connect with a technician in an average of just 3.5 minutes. That means you’re speaking with someone who can start fixing the issue almost immediately. Whether your team runs on Mac, PC, or both, Chibitek delivers expert support across platforms. We’re known for our Mac-first approach, especially for creative and PR teams — but unlike most “PC-only” shops where Mac support is an afterthought, we treat both ecosystems with equal priority and deep expertise. And since most issues can be resolved remotely using our secure management tools, there’s no need to wait around for someone to show up. You get fast, seamless, and strategic service — exactly when you need it.

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100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

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No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

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Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.